It's a stark contrast: Pampered Silicon Valley citizens talk big
about meritocracy and changing the world, while they insulate themselves
from that world. Meanwhile, Microsoft co-founder Bill Gates actively
engages in preventing malaria, a scourge that kills individuals and
keeps many countries struggling to enjoy the good life that Silicon
Valley enables and celebrates.
Have you been to the headquarters
of Twitter on a seedy stretch of San Francisco's Market Street? If you
get there at lunchtime, you won't see many of the Twitterians going out
for a sandwich. Instead, they'll be eating better fare in the company's spiffy cafeteria; if it's a nice day, they'll chow down while relaxing on a couch in the roof garden.
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If
Google is their employer, they won't jump on Muni, BART, or Caltrain
with everyone else to head down to headquarters for their commute;
instead, they'll ride one of the air-conditioned, Internet-equipped
Google buses that trundle through San Francisco neighborhoods.
There's
nothing wrong with any of that. Google's bus fleet takes hundreds of
polluting automobiles off the freeways every day -- and who doesn't like
a nice lunch? But those perks are emblematic of the tech world's
isolation from the rest of the world. Like Narcissus, who fell in love
with his own reflection, Silicon Valley is in love with itself and has
woven a string of myths to justify that affair.
Silicon Valley
fancies itself a meritocracy, but it has few women as top-tier leaders
and few African-Americans in its engineering or executive ranks. It also
engages in the kind of behavior more emblematic of robber barons than principled pioneers.
Silicon
Valley boasts of its charitable giving, but only six -- 12 percent --
of the 50 most generous U.S. donors in 2012 came from the technology
sector, according to the Chronicle of Philanthropy,
while 75 members -- 15 percent -- of the Forbes 500 list of the
wealthiest people in America made their fortunes in technology. The
technorati who fancy themselves as changing the world should be more
generous than bankers, lawyers, and those in other industries, don't you
think?
So it's no surprise that Facebook CEO Mark Zuckerberg
could believe that the world's most pressing problem is the lack of
Internet connectivity. Assuming he's not just lusting after new
customers for Facebook, he's simply clueless. Former Microsoft CEO Bill Gates had it exactly right
when he told the Financial Times: "As a priority, it's a joke. Take
this malaria vaccine, [this] weird thing that I'm thinking of. Hmm,
which is more important, connectivity or malaria vaccine? If you think
connectivity is the key thing, that's great. I don't."
Twitter and Facebook did not invent the Arab Spring
Remember
the Arab Spring? The press was filled with stories about how it
represented a triumph of technology, particularly of social media
services like Twitter and Facebook. Video-enabled smartphones were a
great tool for the insurgents, and because Silicon Valley is so focused
on itself, it was easy for techies to believe the revolutions wouldn't
have happened without iOS, BlackBerry, and Android devices or social
media services.
It's no great logical leap, then, to believe that
spreading technology will fix the world's worst problems. "Connecting
the world is one of the greatest challenges of our generation," says Zuckerberg. Connectivity, he says, is a human right.
Contrast
that with Gates's view: "Innovation is a good thing. The human
condition -- put aside bioterrorism and a few footnotes -- is improving
because of innovation," he says. But while "technology's amazing, it
doesn't get down to the people most in need in anything near the
timeframe we should want it to."
As you probably know, Gates is
not just bloviating. The Bill & Melinda Gates Foundation, which he
set up with his wife in 1997, gives away nearly $4 billion a year.
Because ill health and poverty go hand in hand, much of the foundation's
money goes to fighting malaria or paying for vaccination drives against
infectious diseases. As the Financial Times pointed out, that $4
billion is nearly half as much as the U.S. government spent on global
health initiatives in 2012.
A modest first step: Out-to-lunch Thursdays
It's too simple to inveigh against the conspicuous consumption of bozos like Napster founder Sean Parker
who spent millions on a wedding in the redwoods or say that the tech
aristocracy is selfish. After all, Zuckerberg and his wife have given
very serious money to charities, as have Valley executives like
Salesforce.com founder Marc Benioff and Oracle's Larry Ellison.
But
what is lacking in so much of Silicon Valley is the wisdom and the
empathy that comes from contact with the with the rest of the world.
Consider Facebook's plan to build housing for employees, housing that will include daycare for dogs -- but not for children.
It's more than ironic that Facebook COO Sheryl Sandberg counsels women
to "lean in" if they want to advance but doesn't know enough about the
lives of ordinary people to understand that leaning in when you have a
kid or two under your watch can be next to impossible without affordable
daycare. Of course, when you're worth upward of $1.5 billion, that's
not a problem.
Gates was a child of the upper-middle class and by
all accounts is not a very nice man to work for. No matter -- he
managed to break out of the bubble and developed a clear-eyed vision of
what's really wrong with the world and how it might fixed.
Here's
a very modest suggestion: Companies like Twitter that have employee
cafeterias should shut them at least one day a week; maybe call it
"out-to-lunch Thursday." That would force their employees to venture
into the community for coffee or a meal. That would aid local business,
and in San Francisco it would help justify some of the substantial tax
breaks the tech companies got for moving here.
More important,
getting out into the community would be a good first step away from the
digital bubble and into the real, analog world.
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